FAQ

Same day delivery is available for orders placed before 11am. Otherwise, orders will be delivered the next day.
Delivery is not available on Sundays or Public holidays (excluding Mother's Day).

Of course! We make custom arrangements daily. If you're after something specific, please contact the studio on the number below and one of the Blooms team will be happy to assist you.

A complimentary gift card is sent with every order, unless no message is provided. We also have larger gift cards available for purchase, either over the phone or in-store.

Don’t worry! We’ll leave them in a safe spot with a big drink of water. If our courier can’t find anywhere safe to leave them, we’ll contact you to arrange another time.

* Note: Redelivery charge may apply.

Contact our studio and we’ll work with you to accommodate your changes as best we can. Please quote your order number to assist in making changes.

You can cancel with 48 hours notice. Alternatively we can work with you to find a solution. Contact our studio and one of the Blooms team can assist you.

Bouquets should go straight into water and topped up regularly. A fresh trim of the stems every few days helps to ensure they stay happier longer. Succulent pots only need a couple sprays of water once a week.

Flowers are a natural product and so we can’t guarantee how long arrangements will last. We pride ourselves on supplying only the freshest blooms, however external factors out of our control may reduce the life of the flowers. If care is taken, bunches will bring joy for weeks after delivery.

If you have any further questions, feel free to contact us using our contact form or call the studio during business hours.